Returns & Exchanges
At J. Junaid Jamshed, we strive to ensure your complete satisfaction with every purchase by offering a flexible 30-day return and exchange policy for unworn items. If you are not entirely happy with your selection, we are committed to making the resolution process as seamless as possible.
Initiate a Request
Contact our customer support team or visit any J. Junaid Jamshed outlet within 30 days of purchase to notify us of your intent to return or exchange.
Prepare the Package
Ensure the item is in its original condition, unworn and unwashed, with all tags and the original invoice securely included in the packaging.
Inspection Process
Once received, our quality assurance team will inspect the garment to verify it meets our hygiene and resale standards before approving the request.
Receive Refund or Exchange
Upon approval, your exchange will be processed immediately or a refund will be issued via the original payment method or as a store credit voucher.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing